Shipping policy

We strive to get your orders to you as quickly and efficiently as possible. Please review the following details regarding our shipping procedures:

Processing Time

• Orders are typically processed and shipped within 1-3 business days of payment confirmation.
• During peak seasons or sales, processing times may be slightly longer. We appreciate your patience during these busy periods.
• You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Methods and Costs

• We offer a variety of shipping options to suit your needs, including standard, expedited, and overnight shipping.
• Shipping costs are calculated based on the weight of your order, the destination address, and the chosen shipping method. You will see the exact shipping cost during checkout before completing your order.
• We offer free standard shipping on orders over $75 within the United States

Shipping Destinations

• We currently ship within the United States
• We are working on expanding our shipping options to include international destinations in the future.

Delivery Times

• Estimated delivery times vary depending on the shipping method and destination address.
• Please note that these are estimated delivery times and are not guaranteed.
• We are not responsible for any delays caused by the carrier or unforeseen circumstances.   

Order Tracking

• You will receive a shipping confirmation email with a tracking number once your order has been shipped.
• You can use this tracking number to monitor the progress of your shipment on the carrier's website.  

Lost or Damaged Packages

• In the rare event that your package is lost or damaged in transit, please contact us immediately.
• We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.   

Additional Information

• We are not responsible for any customs fees or import duties that may apply to international shipments.
• Please ensure your shipping address is accurate and complete to avoid any delays or delivery issues.
• If you have any questions regarding our shipping policy, please don't hesitate to contact us.

Thank you for shopping with us!

Kulture and Craft, LLC